AGB
TERMS OF SERVICE
OVERVIEW
This website is operated by Knaux Bullion Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Knaux Bullion Ltd. Knaux Bullion Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site under your supervision.
You may not use our products for any illegal or unauthorised purpose or violate any laws in your jurisdiction while using the Service.
You must not transmit any viruses, malware, or destructive code.
A breach of these Terms may result in termination of your access to our Services.
SECTION 2 - PRODUCTS
Knaux Bullion Ltd sells storage and display accessories only.
We do not sell, buy, trade, or include:
- Gold
- Silver
- Coins
- Bullion
- Precious metals of any kind
Any coins or bars shown in product images are for demonstration purposes only.
We make every effort to display product colours and images accurately, however we cannot guarantee your device will display colours perfectly.
All product descriptions and pricing are subject to change at any time without notice.
We reserve the right to discontinue products or limit sales on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase.
We reserve the right to refuse or cancel any order at our discretion.
Orders are not accepted until payment has been successfully processed.
Please review your order carefully before submitting, as cancellation requests may not be possible once an order has been processed.
If we modify or cancel an order, we may attempt to notify you using the email address or phone number provided at checkout.
Your purchases are subject to our Returns & Refunds Policy.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice.
All prices displayed are in GBP (£) unless otherwise stated.
Shipping costs, customs fees, import duties, and taxes are not included unless explicitly stated.
You agree to provide current, complete, and accurate billing and payment information for all purchases.
You confirm that:
- the payment information provided is accurate;
- you are authorised to use the payment method;
- charges incurred will be honoured by your payment provider.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- shipping carriers;
- customs processing;
- weather conditions;
- strikes;
- events outside our control.
Risk of loss transfers to the customer once the order has been handed to the shipping carrier.
Customers are responsible for ensuring shipping addresses are entered correctly.
We are not responsible for orders lost due to incorrect address information supplied by the customer.
Customers are responsible for any customs fees, import duties, taxes, or additional charges applied by their local authority.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including logos, product designs, text, graphics, images, videos, and branding, is the property of Knaux Bullion Ltd or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, copy, modify, or exploit any content from this website without prior written permission.
“Knaux Bullion” and related branding elements may not be used without written consent.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services which we neither monitor nor control.
These tools are provided “as is” and “as available” without warranties of any kind.
Your use of third-party tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, or practices of third-party websites.
Accessing third-party websites is done entirely at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Knaux Bullion Ltd is powered by Shopify, which enables us to provide our online store and services.
However, any purchases made through this website are made directly with Knaux Bullion Ltd, not Shopify.
Shopify is not responsible for any aspect of transactions between you and Knaux Bullion Ltd.
SECTION 10 - PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy.
By using our Services, you acknowledge that you have read our Privacy Policy.
SECTION 11 - FEEDBACK AND SUBMISSIONS
If you submit feedback, reviews, ideas, suggestions, or other content, you grant us permission to use, reproduce, modify, and publish such content without restriction.
You confirm that your submissions do not violate the rights of any third party.
We reserve the right to remove content we consider unlawful, offensive, abusive, or inappropriate.
SECTION 12 - ERRORS AND INACCURACIES
Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, shipping times, or availability.
We reserve the right to correct errors or cancel orders if information is inaccurate.
SECTION 13 - PROHIBITED USES
You may not use the website:
- for unlawful purposes;
- to violate laws or regulations;
- to infringe intellectual property rights;
- to distribute malware or harmful code;
- to harass or abuse others;
- to submit false information;
- to scrape, copy, or exploit website data;
- to interfere with website security.
We reserve the right to terminate access to the Service for violations of these Terms.
SECTION 14 - DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free use of the Service.
To the fullest extent permitted by law, Knaux Bullion Ltd disclaims all warranties, express or implied.
SECTION 15 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Knaux Bullion Ltd shall not be liable for:
- indirect or consequential losses;
- loss of profits;
- loss of revenue;
- data loss;
- shipping delays;
- customs delays;
- misuse of products.
Our total liability shall never exceed the amount paid for the relevant product.
SECTION 16 - INDEMNIFICATION
You agree to indemnify and hold harmless Knaux Bullion Ltd, its employees, directors, affiliates, and service providers from any claims arising from:
- your breach of these Terms;
- your misuse of the website;
- your violation of any law or third-party rights.
SECTION 17 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 18 - TERMINATION
We may suspend or terminate your access to the Services at any time without notice if we believe you have violated these Terms.
Obligations and liabilities incurred before termination shall survive termination.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Knaux Bullion Ltd regarding your use of the Services.
SECTION 20 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.
SECTION 21 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting to the website.
Continued use of the website constitutes acceptance of any updated Terms.
SECTION 22 - CONTACT INFORMATION
Questions about these Terms should be sent to:
Knaux Bullion Ltd
4 Warwick Street
Wolverhampton
West Midlands
WV1 3SD
United Kingdom
Company Registration Number: 16639406